1. This website www.MantakChia.com are operated by Tao Garden Health Spa & Resort Co. Ltd. (we, us or our).
2. By continuing to use this website www.MantakChia.com and its subdomains you accept and you are bound to our Terms & Conditions. We may modify our Terms & Conditions from time to time without notice.
3. All data, text, graphics and images is owned by Tao Garden Health Spa & Resort Co. Ltd.
and is protected by law.
4. No person should act on any information, products or services provided before they have formed their own opinion through investigation and research as to the suitability of the information, products or services for their circumstances.
5. While every attempt has been made to verify the information on this web site and the products and services being sold and/or advertised, neither the product owners, distributors, agents or publishers assume any responsibility for any error, inaccuracies, and or omissions or assume any responsibility or liability whatsoever on behalf of any purchaser or reader of these products, services or materials.
6. The service offered on this web site is for educational and information purposes only.
7. You agree that we, Presenters and/or Instructors are not responsible for any success or failure that you may experience as a result of any information presented or any products or services offered.
8. Your use of this website and participation in services is at your own risk. We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or its contents. While we aim to provide high-quality information and services, all materials are offered without warranties of any kind. Users are responsible for how they apply the information provided.
9. As our programs aim for ongoing educational purposes in the field of personal development, you should assume that we’ll continue to contact you in perpetuity via email or via social media to deliver ongoing support and educational content.
Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.
Refund and Cancellation Policy by Product Type
By making a purchase through this website, you acknowledge and agree to this Refund and Cancellation Policy.
Workshops and Retreats at Tao Garden:
More than 30 days before the workshop start date: 100% refund of the workshop fee
Between 30 and 14 days before the workshop start date: 50% refund of the workshop fee
Less than 14 days before the workshop start date: Non-refundable
Live Online Events
Before Event Starts:
– Full refund available if requested before the event begins
– Contact us at [email protected] with your booking confirmation
After Event Starts:
– No refunds available once the event has commenced
– Store credit may be considered for serious circumstances (medical emergency, family emergency)
– Credit must be used within 30 days of issuance
Pre-recorded Workshops and Self-Paced Courses
Within 72 Hours of Purchase:
– Full refund available
– Email [email protected] with a copy of your purchase invoice
After 72 Hours:
– No cash refunds available
– Store credit may be considered at our discretion
– Credit must be used within 30 days of issuance
Important Information
Payment Methods
All payments must be made in Euro (€) using the following accepted payment methods:
– Major credit cards (Visa, MasterCard)
– PayPal
– Other payment methods may be approved at our discretion
Processing Details:
– All refunds will be processed back to the original payment method used for booking
– Refunds typically take 5-10 business days to appear on your statement, depending on your bank or card issuer
– Payment processing fees are non-refundable and will be deducted from all refunds
Refund Request Process:
– To request a refund, please contact us at [email protected] with your booking confirmation number
– Refund requests must be received by the applicable deadline stated above
Exceptions:
– In case of workshop cancellation by the organizer, participants will receive a full refund regardless of the timing
– Medical emergencies or other extraordinary circumstances may be considered on a case-by-case basis at our discretion
No-Show Policy:
– Failure to attend the workshop without prior cancellation will result in forfeiture of the full workshop fee
Contact Information
For refund requests or questions regarding this policy, please contact:
- Email: [email protected]
- Phone: +66840280230
- Response time: We aim to respond to all refund requests within 48 hours
*This refund policy is effective as of 03.02.2020 and applies to all purchases made through our website.*