FAQs

For participation you can use your pc or smartphone. We use Zoom sofware, which is available for Windows, Mac, Linux and for Android and Apple. You can dowload Zoom for meetings here. Please check our Student Online guide with Q&A.

You can pay using PayPal, American Express or your bank card (Visa & Mastercard only). If you want to pay using your credit card, don't log into Paypal and just choose to pay by credit card.

Live Workshops are online LIVE events organised in Zoom. You can ask your personal questions during LIVE Q&A session with Mantak Chia. We provide LIVE online translation into several languages - check description of your Live Workshop. You will get access to recordings the day after, it will be available for 90 days. After 90 days you can purchase Lifetime access with 70% discount.

Workshops Recordings are recordings of Mantak Chia’s bestselling courses translated into several languages. You will get Lifetime access but you cannot ask your questions. In order to ask any questions about the practice you can take Review Classes - they are organised several times per year.
We are constantly working on improving our courses and we’re ready to refund Workshop Recording within 72 hours after your purchase. If you are not satisfied with our product just mail us to [email protected]

If you would like to request a refund for an online event before it begins, email us at [email protected], so we can make a full refund. Refunds are not available after a seminar begins. If you can't attend due to some serious reason and the event has already started, email us at [email protected] we will consider rescheduling your reservation to another event. Workshops purchased during the sale are not refundable.

You will receive the link for joining the course from [email protected] in your email 1 day before the workshop starts. If you didn’t receive it:
- First, search your inbox for an email from [email protected] Make sure you use the same email box you purchased a course with. Note, that some email domains like mac.com, apple.com, icloud.com, and me.com may block zoom e-mails)
- Please check all your email folders: spam box, promotions,etc.
- Check that you have enough storage space in your mail box, delete at least 100 mails to clean your mail box. If you still have no luck connecting your course, please contact us at [email protected]